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MyPCFriends Cybersecurity
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IT support · Orlando, FL

IT support for Orlando businesses that actually answers.

We're twenty minutes down I-4 in Kissimmee — close enough to be on-site when it matters, structured enough that you rarely need us to be. Managed IT, cybersecurity, compliance and custom AI for Orlando companies, in English and Spanish.

⚡ Response in minutes🌐 On-site across Greater Orlando🎧 Bilingual EN/ES
IT support team helping a business
Orlando

A city that runs on businesses too small for an IT department and too serious to go without one.

Orlando is not one market. A professional services firm off Orange Avenue, a medical practice in Lake Nona, a hospitality operator on International Drive and a simulation contractor near Research Park have almost nothing in common — except that each depends on technology that quietly outgrew whoever originally set it up.

Most of them end up with one of two options. A one-person IT contractor who is excellent right up until the week they are unreachable, or a national provider who treats a thirty-person Orlando firm as ticket #48,201. We built MyPCFriends to be the third: a full IT department, staffed by people who answer, for a flat monthly fee.

We are headquartered at 439 W Vine St in Kissimmee. That puts most of Greater Orlando inside a comfortable drive, so on-site work happens when hardware genuinely needs hands — while the monitoring, patching and security work that prevents most emergencies runs continuously in the background.

Why local matters

Remote-first, but never remote-only.

Close enough to show up

Based in Kissimmee, a short drive from downtown Orlando, Lake Nona, Winter Park and the I-4 corridor. When something needs a person in the room, one comes.

Answered by a human, fast

First response in minutes, not next business day. Web enquiries get a reply within one business hour. No ticket black holes.

Fully bilingual

Every service is delivered in English and Spanish — not translated documentation, but real support staff who work in both.

One partner, one bill

Help desk, security, compliance and AI from one team. No finger-pointing between vendors when something breaks.

FAQ

IT support in Orlando — FAQ

Do you come on-site in Orlando, or is everything remote?+
Both. The large majority of issues are resolved remotely within minutes, which is faster for you than waiting for a van. When hardware, cabling or a network genuinely needs hands, we drive up from our Kissimmee office at 439 W Vine St.
How quickly do you respond?+
First response is measured in minutes. Messages sent through the website are answered within one business hour, in English or Spanish.
We already have someone handling IT. Can you work alongside them?+
Yes. We assess what you have, keep what works, and manage the vendor relationships so you do not have to. Plenty of engagements start as reinforcement rather than replacement.
What size Orlando businesses do you work with?+
Typically 10 to 200 staff, in any industry. Below that, our full partnership is usually more than you need — and we will tell you so.
What does it cost?+
After a short discovery call we scope your needs and give you a clear, flat monthly quote under a service agreement. No hourly surprises — and the full Master Service Agreement is downloadable from our Trust Center, with no form, so you can read every term before you sign.
Can you support a Spanish-speaking team?+
Yes, completely. Support, documentation and training are all available in Spanish. For many Central Florida businesses this is the single biggest practical difference between us and a national provider.
Let's talk

Let’s look at your Orlando setup.

Book a free consultation or a no-obligation IT and security assessment. Straight answers, no pressure.