Agreements & service docs
How we work, in writing.
The two documents that govern every engagement: the Services Guide detailing scope and service levels, and the Master Services Agreement framing our overall relationship. Read them right here or download a copy.
Services Guide
Detailed scope, service levels, policies, and how each managed service works.
Master Services Agreement (MSA)
The terms that govern our overall business relationship.
PDF documents · current versions as published by MyPCFriends Cybersecurity
Questions?
Questions about scope, terms, or a quote?
We're happy to walk you through any section before you sign anything.