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PRIVACY POLICY

MYPCFRIENDS PRIVACY POLICY

At MyPCFriends, we handle personal data with respect and sensitivity. This privacy policy, together with the legal notice, cookie policy, terms and conditions, and any other referenced policies, identifies how personal data collected on this website is processed.

General Information

The information on this website is not directed towards children. In the United States, a child is considered anyone under the age of 13. If a user believes that a child has provided personal data on this website without parental consent, they should write to hello@mypcfriends.com.

If the user is under 13 years old, they must have parental or legal guardian authorization to provide their personal data. MyPCFriends cannot effectively verify the age of users, and thus is exempt from any responsibility if the user does not comply with this requirement. At MyPCFriends, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA).

Responsible Entity Identification

The corporate name of the entity responsible for this website is: Desysca Inc. Registered office: 439 W Vine St, Kissimmee, FL 34741, Orlando, FL, USA. Contact: Email: hello@mypcfriends.com. Social activity: Provision of managed IT services, including disaster recovery, cybersecurity, legal compliance, virtual environments, cloud services, network management, and VoIP.

Data Requested on the Website and Purpose of Processing

  • Name, surname, and email in contact forms: For any direct contact with MyPCFriends, whether to ask questions, make comments, suggestions, request a service or product, or any other information. Not providing the minimum necessary personal data will prevent MyPCFriends from responding to the request.
  • Name, email: To make comments on the website’s blog.
  • Name, surname, address, phone number, email, tax identification number: This information will be requested at the time of service payment to process everything related to the client.
  • Name, phone number, and email for the newsletter: With the explicit and voluntary consent of the data owner, the minimum necessary information will be requested on the website to send an automated commercial newsletter informing about advertising, promotions, and other information regarding MyPCFriends’ services and/or products.
  • Email: The email will be requested to access the client area, according to the data provided when creating the account.

MyPCFriends will always ensure that the use of the website, the content, and the processing of the user’s personal data are done correctly. The user can always exercise their rights of access, rectification, limitation, deletion, portability, forgetfulness, or opposition, all in faithful compliance with the guidelines of the laws governing the matter, by writing to hello@mypcfriends.com.

MyPCFriends does not sell and will not sell users’ personal data to other companies or third parties.

Third-party links found on the website have privacy policies that are external to MyPCFriends. Accessing these sites is the user’s responsibility, and it is their responsibility to know and decide whether to accept them or not.

Forms

The website has various types of forms:

  • Contact form: The user, client, or participant can find forms that facilitate communication with MyPCFriends to ask questions, comments, request a quote, reserve any of the services offered on the website, or assert any right they have. Not providing the minimum necessary personal data will prevent MyPCFriends from responding to the request. This processing will be considered legitimate as part of a pre-contractual diligence. The website server and MyPCFriends’ email server will be responsible for the processing.
  • Advertising form: Users, buyers, or participants will be asked for their explicit and voluntary consent to provide MyPCFriends with the minimum necessary data to send advertising and commercial information related to MyPCFriends’ services and/or products, to be added to an automated email marketing file managed by the processing officer indicated below. The processing of personal data in this section has been done with the data owner’s consent.
  • Blog comment form: To avoid spam, inappropriate messages, and to correctly track, the user will be asked for their name, email, and website to identify them in the comments they wish to make on blog entries. This data will be visible to other website users. If they do not want their data to be visible to others, they should contact MyPCFriends at hello@mypcfriends.com. The website server will be responsible for the processing, which will be done with the data owner’s consent.
  • Service request form: Users, clients, or participants will be asked for their data so that MyPCFriends can process the services requested by the client. Legitimate processing of personal data by the contractual relationship that exists with the client or participant. The data will be stored on the website server.

Rights

The user has the following rights related to their personal data:

  • Access: The user can contact MyPCFriends to know what data has been collected about them.
  • Rectification: The user can rectify the data they have provided to MyPCFriends at any time.
  • Opposition: As long as it does not interrupt the provision of a service or a legal obligation of MyPCFriends, the user can request the cessation of their personal data processing.
  • Deletion: As long as it does not interrupt the provision of a service or a legal obligation of MyPCFriends, the user can request the deletion of their personal data.
  • Limitation of processing: As long as it does not interrupt the provision of a service or a legal obligation of MyPCFriends, the user can request that their personal data be processed as they limit it, for example, request that it not be modified, deleted, or erased.
  • Portability: As long as the user requests it and it can be done, they can request a copy of their personal data in a structured, commonly used, machine-readable, and interoperable format, or request that it be transmitted to another data controller, as long as the processing is based on consent or within the framework of contract execution.
  • Not being subject to automated individual decisions: MyPCFriends does not perform automated profiling that can significantly or negatively affect the user. Any decision made based on an automated profile is solely for the purpose of sending the user information they have requested according to their browsing habits and material downloads on the website.
  • Information: The user has the right to know how their personal data is processed.

To exercise any of these rights, the user can write to hello@mypcfriends.com.

Data Processing Officers

MyPCFriends needs the support of third parties to properly offer their services and products, with whom they enter into appropriate confidentiality agreements and verify compliance with personal data protection regulations. The data provided to these third parties cannot be used for other purposes not authorized by the data owner.

SMS/MMS Form and Consent

By providing your mobile phone number to MyPCFriends, you consent to receive periodic SMS or MMS messages from us. These messages may include important updates, information, exclusive offers, personalized promotions according to your interests, and other communications related to our products and services.

Message senders must maintain and prominently display a privacy policy that is easily accessible to the consumer (e.g., through clearly labeled links) and clearly describe how the message sender may collect, use, and share consumer information. All applicable privacy policies must be referenced and accessible from the initial call to action. Message senders must also ensure their privacy policy is consistent with applicable privacy law and that information processing is consistent with their privacy policy.

Newsletter Policies

These policies will be understood at all times as complementary to the terms and conditions stated on the website, both being equally applicable in case of a dispute. The privacy and intellectual property policies applied will be the same as those stated in the website’s terms and conditions.

A “newsletter” is understood as the digital bulletin that MyPCFriends periodically produces and sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.

MyPCFriends is not obliged to send the newsletter at defined time intervals, and is entirely free to do so when deemed appropriate. The user can always exercise their rights of access, rectification, cancellation, or opposition by following the instructions found in the footer of the newsletter.

The user should not share its content with third parties, as this would violate MyPCFriends’ copyright. The only possible distribution channel is the one managed and/or authorized by MyPCFriends.

MyPCFriends will not be responsible for third-party content exposed in the newsletter; any disputes that arise should be dealt with directly with the mentioned person or company.

All material exposed in the newsletter is protected by copyright in favor of MyPCFriends, and if it belongs to third parties, it will be understood that MyPCFriends has the due authorization to use it as agreed with the author.

Legitimate Interest

When launching new products or services, or special time-limited promotions, the name and email of the website users will be collected through a form. This personal data processing will be based on MyPCFriends’ legitimate interest in increasing sales, promoting products or services, and fulfilling the purpose of sending the data owner the promised information on the website.

This processing will be carried out as long as MyPCFriends’ legitimate interest lasts. To enhance guarantees and respect for privacy, an opt-out option from this advertising is offered through an easy and immediate method located at the bottom of the emails received.

To know if this interest is proportionate and respectful of data owners’ rights, a balance test has been conducted, which can be requested at any time by writing to hello@mypcfriends.com.

Processing Duration

For personal data provided for billing and purchasing products or services, it will be stored for the legally applicable time.

For personal data provided for electronic commercial bulletins and blog comments, it will be stored as long as the data owner wishes to remain on the subscription list, so they can unsubscribe at any time, automatically as indicated in each bulletin, or by writing to hello@mypcfriends.com.

California Residents

MyPCFriends complies with the California Consumer Privacy Act of 2018 (CCPA). California residents have the right to request that MyPCFriends disclose what personal information has been collected, used, disclosed, and sold during the 12-month period preceding the receipt of such a request. To exercise this right, as well as the right to deletion or opposition to data processing, the user must write to hello@mypcfriends.com.

European Union Residents

Pursuant to Article 27 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), a representative in the European Union has been designated